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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Can I put anything on my site?You can host pretty much anything as long as it is legal. We do not accept warez sites,...
Views: 201
Can I use MS Access databases?No, but you can convert them to MySQL via PHPMyAdmin (included with your account).
Views: 188
Do you allow Spam?No. Spam is not tolerated. If you are a spammer, expect to be charged a minimum $500 cleanup fee.
Views: 295
Do you have the GD Module? the Image::Magick module? is netbpm installed?GD, Image Magick and netbpm are installed. If you need a specific module or rpm installed, simply...
Views: 185
How can I get a dedicated IP address?there's a $1/month fee to get a dedicated IP address. Please contact us for details. If you do...
Views: 193
How do I setup my email?You have to do that in CPanel. Set your email program to check yourname+yourdomain.com or...
Views: 288
How long does it take to setup an account?Your order will be processed instantly. After your payment has been verified, you will receive...
Views: 312
I'm planning to refer a friend/family member to your service, is there a deal we can work out?Yes, please have a look at our affiliate system.
Views: 194
Some features are missing in my reseller accountThis is normal if you just signed up. Because of the instant account creation, only basic...
Views: 175
What DNS servers do I need to point my domain to?It depends on which server you are. You will receive an email with all the information as soon as...
Views: 189
What happens if I go over my bandwidth limit?Your site will become unavailable and a message will say that you have exceeded your bandwidth....
Views: 182
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